Purchasing on Antonello Serio is simple: you can consult our catalogue by clicking on a category (clothing/accessories) from the navigation menu and then selecting a subcategory (Shirts/Trousers/Jackets etc.)
The product sheet allows you to better view the item, showing you complete photos of every detail. Other data at your disposal are the title, the item code (to refer to for any questions/issues), the composition, the detailed description and the price. From the product sheet you can add the chosen item to your cart ("Add to Cart" button), selecting color, size and quantity.
Once you have selected and added to your cart all the items you want to purchase, click on "Cart" at the top right.
To complete your order, click on "Buy Now" to go to the checkout page. You will then be asked to log in to your account or create one (if you are a new customer) or proceed as a 'non-registered user'.
Registration allows you to save all your data, payment methods and delivery addresses, as well as the status of your orders.
Registration takes place in two phases: in the first we ask you for your email, username and password.
In the second we complete the registration by asking you for your personal data, which we need for shipping and billing.
We will send you an email confirming your registration.
Once logged in, on the right you will see the order summary with the items you have selected.
On the left you will see the "Shipping Address" section. If you already have one or more addresses registered, select the address you prefer to use for your order.
If, instead, you want to add a new address, click on "Add new address", at this point, just enter the address you prefer.
Further down, you will be shown the “BRT Standard” shipping method.
By clicking on “Continue”, you will find the “Payment” section.
At this point, all you have to do is select your preferred payment method. Under “Payment Methods” you will also find the details of your saved credit cards.
Further down you will find the "Billing" item. If you need an invoice and the shipping address does not match the billing address, you can uncheck the flag and choose one of the previously used addresses or add a new one by selecting the "New Address" item from the drop-down menu.
With the confirmation email and the display of the congratulations page, your purchase can be considered concluded.
You will be automatically redirected to the confirmation page where you will find your order number. A confirmation email will also be sent to the email address registered on your account.
Your order is immediately visible in the "My Orders" section, accessible within the reserved area from the "My Account" item. Here you can see the history of past orders and the status of your shipments, through a link to the BRT website.
If you are unable to view the confirmation email, try the "Spam" or "Junk Mail" folder in your mailbox: if it is the first time you make purchases on Antonello Serio, some providers may label the confirmation email as spam.
If you do not find the email even in your junk mail, do not place the order again, but write immediately to servizioclienti@antonelloserio.it: we will contact you as soon as possible to confirm the correct receipt of the order.
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